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5 ways to reinforce negative behaviours
I was discussing with a colleague how procedures at our current job were less well known to the staff than the ones at my former job. Now both jobs involved an element of safety (one was actioning...
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Leave no stone unturned
The general purpose of training is to achieve the best results in the least amount of time. This can mean leveraging the student’s strengths and previous experience to maximise the rate of development....
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5 techniques to improve assessment entropy
The purpose of a work place assessment is to evaluate the student’s competency in a particular area in real working conditions. During the assessment, we have two primary concerns: The assessment...
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Eight Assessment Don’ts
In my previous post (long ago it seems), I discussed the concept of Assessors decreasing the validity of their assessment by introducing a little entropy into the assessment process. It was spawned by...
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Is effort relevant?
In a previous post regarding observable behaviours and measuring performance, I made the statement; You cannot measure effort, interest or care. These are not and should not be included as a result …...
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Dealing with students failing your training program
After days, weeks and sometimes months of preparation, the student steps up to the assessor’s plate, takes a valiant swing and … misses. In some cases they get a second chance, possibly a third, but...
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Blame the student
In the previous post, I spoke of the four areas you should investigate when a student fails your training program. Everyone’s finger is probably aiming toward the former trainee anyway, so here is a...
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New e-book: Improving your training from within
I’ve just added a new e-book to the resources section of this blog. It explains how to prepare and run a post-training hot wash to generate ideas for improving your training program. Its completely...
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Blame the trainer
It is time to shift our gaze from the student and onto the person(s) directly responsible for the delivery of the training program. I’m focussing on the trainer, but this could equally apply to anybody...
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Blame the environment
This third post on training program failures looks at the training environment i.e. the actual workplace. A student is subjected to the same demands and complexities of the workplace as the remainder...
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